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UK supermarket gets rid of customer receipts and stores them in the cloud

Booths, the 160 year-old UK supermarket chain, is doing away with till receipts and is instead allowing customers to store them in a "personal cloud".

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EasyJet staff 'threaten to deny boarding to passenger complaining on Twitter'

A passenger due to board an easyJet flight was allegedly threatened by staff at an airport after he complained on Twitter about the airline.

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Domino's Pizza deploys Splunk to drive online and mobile sales

Domino's Pizza has announced that it is using Splunk Enterprise to help boost its online and mobile sales business, through the analysis of operational and sales data.

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Expedia spends big money on predictive analytics search engines

Expedia is spending over US$500 million ($521 million) a year on its in-house technology, most of which is being ploughed into new platforms that allow the company to better predict itineraries for...

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Bank of England doesn't need a CDO, says CIO

The Bank of England's (BoE) recently appointed CIO, John Finch, doesn't believe the organisation needs a dedicated chief digital officer (CDO) to lead a digital transformation.

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Burberry digital drive paying off according to latest results

Burberry has reported strong results in the third quarter to 31 December and has said that its digital drive is outperforming other areas of the business.

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Supermarket chain warns agressive mobile interactions could turn off customers

Although UK supermarket chain, ASDA, sees mobile as a disruptive force to its business model, the retailer's head of insight and pricing believes that if too many different players make a 'land grab'...

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Arcadia Group signs £50m Oracle deal to boost digital

The UK's Arcadia Group, which owns popular brands such as Topshop, Topman and Dorothy Perkins, has signed a £50 million deal with Oracle to boost its investment in digital technologies and platforms.

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